Return Policy
Product Returns
We want you to be satisfied with your purchase. If you are not completely satisfied with a product you purchased from bespokemmcraftix, you may return it within 30 days of purchase, provided the product is in its original condition and packaging.
Return Process
To initiate a return:
- Contact us within 30 days of purchase
- Provide your order number and reason for return
- Receive return authorization and instructions
- Ship the product back in its original packaging
Refund Policy
Once we receive and inspect the returned product, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
Non-Returnable Items
The following items cannot be returned:
- Products that have been opened or used
- Custom or personalized items
- Products damaged due to misuse
- Items purchased more than 30 days ago
Service Cancellations
For lawn care services, cancellations must be made at least 48 hours before the scheduled service date to avoid charges. Cancellation requests should be made by phone or email.
Contact Us
If you have questions about returns or need assistance, please contact us at:
bespokemmcraftix
8995 Crestmar Pt
San Diego, CA 92121
Phone: +1 843 785 3848
Email: assist@bespokemmcraftix.cv